Research Reveals Reasons Underlying Patient No-Shows

ACP (American College of Physicians) published an article highlighting reasons for patient no-shows for a psychiatric practice. Although this article highlights the reasons for no-shows in a psychiatric practice, these reasons could be similar in other practices as well:

• The no-show rate was between 19% and 22%
• Between $11 million and $19 million was lost.
• The research studied over 11,000 visits and they found that socioeconomic factors do affect whether or not the patient will show up for their appointment
• The time and the type of patient they scheduled determined whether or not they were going to show up for their appointment.
• Patients who lived:
• 5-10 miles away were very likely to show
• 19 and 60 miles were more likely to miss their appointments
• Greater than 60 miles they almost always showed up
• The study found that there were many logistical factors & demographic characteristics (whether the patient was married, what their gender was) played a role in if they were to show up for their appointment.

To read the full article, please click the following link: Research Reveals Reasons Underlying Patient No-Shows

For additional billing, coding, and reimbursement resources, please click the following link: Medical Reimbursement Resources Page