How Social Media Can Improve Your Medical Practice

American Medical News (Amednews.com) published an article on "4 Ways Social Media Can Improve Your Medical Practice"

1. Discover Needed Services
• Gain insight on what patients will do to improve their health
• What obstacles stand in their way to improve their health
• Find out what services interest people
2. Improve Customer Service
• Pay attention to complaints
• Respond to complaints with a public apology & offer to correct the situation 
3. Gather Feedback on Medications
• Monitor buzz on social media sites such as Twitter to see if people are talking about a certain medication
• They can monitor if the treatment works or doesn't work by the social media buzz that it produces.
4. Compare and Improve Quality
• Look at your competitor's social media sites and see what they are doing
• Learn from your competitor's mistakes as to not do that yourself
• Patient privacy is a concern

To read the full article, please click the following link: "4 Ways Social Media Can Improve Your Medical Practice" from American Medical News

For additional billing and coding resources, please click the following link: Medical Reimbursement, Inc. Resources Page