Stemming Losses in Copays, Deductibles at Your Practice's Front Desk

Physician's Practice published an article titled: "Stemming Losses in Copays, Deductibles at Your Practice's Front Desk"  with advice on how to stop "lost" copayments and deductibles at the time of service:

1. When the Patient Calls to Schedule an Appointment:
• Get the patient's health plan
• Ask if they've paid their deductible for the year
2. Reminder Calls for Appointments:
• Remind 2 days before the appointment and if there is a copayment or a deductible
3. When the Patient Checks in at the Front Desk:
• Collect at the time of check-in (if you know their copayment amount)
• Collect after their visit (if you do not know the percentage they owe at check-in)

To view the full article, please visit the following link: Stemming Losses in Copays, Deductibles at Your Practice's Front Desk

For additional billing and coding resources, please visit the following link: Medical Reimbursement Billing and Coding Resources